Services

City Service Name	City Department	Service Description
A Permits Online	Bureau of Engineering	Work under A-Permits shall include the repair, construction or reconstruction of curbs, sidewalks, driveway approaches or gutters and work appurtenant to the repair, construction or reconstruction of curbs, sidewalks, driveway approaches, gutters, or work within a public easement. In the opinion of the City Engineer, the work is generally limited in scope, of simple design and the standard permit fees will, with reasonable certainty, compensate and reimburse the City for the costs of inspection and supervision. (Summarization of LAMC 62.106.(a)). The most common elements of work (limited to work that will not alter an established flowline of a gutter or alter the existing grade of a sidewalk or street) in A-Permits include, but is not limited to: New driveway installations Driveway repair Sidewalk installation Sidewalk repair Curb and gutter repair Installation of streetscape fixtures (bicycles racks, speed humps, parklets, parkways landscaping, etc.) Street tree wells Curb drains Street resurfacing/repairs for minor excavations View More
B Permits Online	Bureau of Engineering	The B-Permit is most frequently issued for major improvements. In these instances, the extent and type of major improvements required is contained in conditions determined by the Department of City Planning, BOE (the City Engineer), the City Council, or some other jurisdictional body in accordance with the Los Angeles Municipal Code, City Charter, State Law, or City Ordinance. View More
Beverage & Entertainment	City Planning	The Beverage and Entertainment Streamlined (BESt) Unit handles the initial case intake and case clearance services (“project sign-off”) for stand-alone alcohol sales (Conditional Use Beverage or “CUB”) and entertainment (Conditional Use Entertainment or “CUX”) entitlements. It also oversees Restaurant Beverage Program (RBP) applications and authorizations. View More
Case Filing Appointment	City Planning	Project applications for all entitlements and administrative approvals are filed at the DSC. To request a Case Filing appointment, Applicants should visit the City Planning Case Filing and Clearance Appointment webpage, and the request will be scheduled with the first available planner. Applicants will be contacted by City Planning personnel with questions or clarifications and/or if materials are missing. View More
Case Management	Building and Safety	Development Services Case Management (DSCM) is the City of LA’s single portal for consultation, problem solving, and facilitation for development projects. View More
Claim for Refund	Building and Safety	Claim for Refunds must be prepared on the Department of Building and Safety Claim for Refund form. Customers may also use the "City of Los Angeles Claim For Refund" form (Form Gen 64). For additional information please refer to https://www.ladbs.org/faq/instructions-policies-regarding-refund-claim-form. View More
Claim for Refund	City Planning	A claim for refund request for a permit fee or other services needs to be filed online. Some fees are non-refundable. View More
Claim for Refund	Bureau of Engineering	A claim for refund request is a request for a permit fee or other services. It needs to be filed online. Some fees are non-refundable. View More
Claim for Refund	Fire Department	A claim for refund with LA City Fire should be filed within one (1) year from the date of payment. Claims will be verified before any refund is approved for payment or credit, and will only be issued to the payer of the disputed invoice. Refunds will be sent in the same manner as it was paid. For example, the transaction was paid by credit card, it will be refunded to the same credit card. View More
Code Enforcement	Building and Safety	LADBS Code Enforcement aims to preserve and enhance the safety, appearance and economic stability of our community through the diligent enforcement of applicable ordinances and land use regulations. Customers can report code violations online or by calling the phone numbers listed here. View More
Customer Service Request	Bureau of Engineering	The new online Customer Service Request (CSR) application is designed to receive all inquiries and requests that do not already have an avenue for submission in other City online applications. These include requests for clearances related to City Planning or LADBS building permits. Requests are taken in the order received and are monitored closely to ensure that all are responded to. You will be notified by email when there is a response and can log in any time to check the status. View More
E Permits Online	Bureau of Engineering	Excavation (E) Permits are construction permits issued to the public (not a California Public Utility Commission Franchisee) to perform excavation work in the public right-of-way per LAMC 62.02, 62.03, 62.04, 62.05, and 62.06 (all sections and sub-sections). The Excavation (E) Permit are issued to Applicants who wish to excavate on private property adjacent to a public street where lateral support to such street or improvements or property within such street is imperiled by the excavation. Other types of Excavation (E) Permit work can include, but is not limited to: Installation of Private Conduit Installation of Private Services Tank Installation Tank Removal Excavation and/or Walls Affecting Lateral Support Incl. Shoring Encroachment of Vaults, Footings, Caissons, Walls, Driveway Bridge View More
EBEWE	Building and Safety	The Existing Buildings Energy and Water Efficiency Program consists of two parts. Benchmarking: To provide customers with instructions and various resources, including lists of potential service providers to comply with Benchmark requirements. Audits and Retro Commissioning Process: Provide user instruction guides that are available to complete the Audits and Retro-Commissioning (A/RCx) compliance. View More
Environmental Impact Review	City Planning	The State Legislature enacted the California Environmental Quality Act (CEQA) in 1970, establishing statewide regulations for the environmental review of discretionary projects and a process for mitigating or avoiding potential environmental impacts. View More
ePlanLA	Building and Safety	Electronic Plan Review Los Angeles - is a convenient, secure, and efficient way to apply for permits online, submit project plans, drawings, and other construction project documents electronically. View More
Expedited Processing	City Planning	Electronic Plan Review Los Angeles - is a convenient, secure, and efficient way to apply for permits online, submit project plans, drawings, and other construction project documents electronically. View More
Express Permit	Building and Safety	Allows customers to apply for permits for simple projects that do not require plans or plan check. View More
Extra Trip Inspection Fee	Building and Safety	An extra trip inspection is required when an inspection is scheduled but cannot be performed due to missing documents, customers missing the appointment, etc. View More
Fire Inspection	Fire Department	The Fire Inspection Management (FIMS) Customer Portal now utilizes the new Angeleno Account, offering secure and convenient access. Users can continue to manage and track their permit applications and inspections through the FIMS portal. This new registration and login system will also enable Angelenos to manage and track other City online services in the future. View More
Fire Life Safety Plan Review	Fire Department	Fire Protection Engineers review new construction, change of use, and remodeling projects for buildings and structures containing State Fire Marshal occupancy. Plans are reviewed for compliance with national, state, and city codes and standards. View More
Fire Permits	Fire Department	The installation or operation of appliances, systems, or equipment that pose a fire hazard or involve handling hazardous materials requires a fire permit. Plans are reviewed in accordance with the Los Angeles Fire Code and applicable National Fire Protection Association standards. View More
Historic Preservation Review	City Planning	Los Angeles City Planning’s Office of Historic Resources (OHR) works to protect, enhance, and revitalize the City’s historic places through its comprehensive, state-of-the-art, and balanced historic preservation program and review process. View More
Housing Services	City Planning	For Affordable Housing programs related inquiries, including: Density Bonus, Measure JJJ, Greater Downtown Housing Incentive Area, Transit Oriented Communities (TOC), Qualified Permanent Supportive Housing (QPSH), and Unpermitted Dwelling Unit (UDU), please contact the Housing Services Unit (HSU) via email at planning.priorityhousing@lacity.org. When emailing the HSU, please provide as much detail as possible so we can better assist with your questions. View More
Hydrants and Access Plan	Fire Department	The Hydrants and Access Unit assesses hydrant placement and accessibility for all sites and structures. The Fire Department evaluates access through existing and proposed (public and private) streets, as well as fire lanes. This Unit checks for adequate width, turnaround areas, turning radii, grade access points, parking restrictions, overhead clearances, load capacity, and secured entrances to optimize response times. View More
Industrial Waste	Sanitation & Environment	The Industrial Waste Management Division’s (IWMD) primary job is to maintain the health and safety of the public and environment while protecting the City’s water reclamation plants and their byproducts, biosolids, and treated wastewater. IWMD administers the City’s EPA-approved pretreatment program by regulating, monitoring, and controlling the wastewater discharges. Please call at (323) 342-6200 or submit a question/request to Customer Service Request portal. View More
LA Al Fresco	All Departments	L.A. Al Fresco launched in May 2020 as a temporary program to promote the economic vitality of our City’s restaurants during the COVID-19 emergency. The program created a new, streamlined process for restaurants to obtain approvals for outdoor dining on private property, sidewalks, and in the streets adjacent to their establishments. It also temporarily relaxed regulations that would otherwise govern outdoor dining, including zoning regulations, fees, and permitting procedures. View More
Low Impact Development	Sanitation & Environment	Low Impact Development (LID) is a leading stormwater management strategy that seeks to mitigate the impacts of runoff and stormwater pollution as close to its source as possible. Projects subject to LID Requirements can submit for a Plan Check, Certificate of Occupancy, Planning Case Referral, or Plan Restamp application via our LID Portal. Appointments can be booked with LID Counter staff to review the application submitted via the LID Portal via Build LA, please be sure to submit your application before scheduling an appointment. Any questions or inquiries prior to an application submission can submit a Customer Service Request (CSR). Additional information about LID can be found on our website. View More
Online Electronic Bond Processing	Bureau of Engineering	BOE accepts and processes Bond Applications via the BOE Customer Service Portal. BOND TYPES: Subdivision - Tract or Parcel Map General Improvement (B-Permit) Import / Export Excavation (E-Permit) Excavation (E-Protected Tree Bond) View More
Online Permits	Building and Safety	Online portal aloows customers to apply for permits for simple projects that do not require plans or plan check. View More
Pay Invoice	Building and Safety	This portal uses e-Customer Account Access to view accounts with invoice and payment information, and pay LADBS fees online by credit card or echeck. View More
Plan Check	Building and Safety	Provides applicants with an opportunity to meet with a plan check engineer to answer questions on Los Angeles Municipal Code requirements or obtain other information concerning their project, prior to plan check submittal. View More
Planning Case Referral Form	Bureau of Engineering	PLUR is a priliminary request for possible dedication and improvment requirements associated with the development of private property. The result provided will reflect requirements for either 'By-rights' or 'Entitlement' projects. PLUR can be requested at anytime. Types of Entitelment cases referred to the City Engineer can include zone change, conditional use, and sub division maps. All subdivision applications All zone Change applications View More
Public ROW Inspection	Bureau of Contract Administration	This portal allows customers to schedule Permit Inspection (A,B,E,S,SD, U), Material Control, Shop Fabrication, and Project Inspection. Project Assistance meetings may also be scheduled here. View More
R Permits Online	Bureau of Engineering	The purpose of the Revocable Permit (R) Permit is to grant conditional encroachment of the public right-of-way by private parties not authorized to occupy the right-of-way. The (R) Permit review process verifies that encroachments are checked for compliance with the City’s specifications for design, use, material, and inspection. It is important Applicants understand that R-Permits are discretionary in nature since the Board of Public Works can change BOE's ministerial recommendations. View More
Rebuild Letter	Building and Safety	Lets customers generate a "Rebuild Letter" to confirm rebuild-ability rights for buildings, in the event that it is damaged or destroyed. View More
Report a Violation	Building and Safety	This portal allows customers to submit a complaint regarding a construction or code enforcement violation for the LADBS to investigate on existing single family residential, commercial, industrial and vacant buildings inside the City of Los Angeles. View More
Request for Inspection	Building and Safety	This portal lets customers request permit inspections, including requests for standard inspection request,virtual inspection request, extra trip fee, off hour and additional hour requests. View More
Residential Property Report	Building and Safety	This portal lets customers request Residential Property Reports. View More
S Permits Online	Bureau of Engineering	A Sewer Permit (S-Permit) is required if an applicant is: Constructing a new sewer house connection (HC) Connecting to an existing HC lateral at the property line Repairing a damaged HC lateral If the applicant wishes to perform any work in the public right of way, a Bonded Sewer Contractor (BSC) is required to obtain the permit and carry the appropriate license(s), insurance, and bonds (LAMC 64.15(e)). View More
StreetsLA Permit	Bureau of Street Services	StreetsLA performs a wide range of planning, construction, maintenance, and enforcement activities to maintain the City’s Public Works infrastructure, and customers can apply for several permits, such as Building Materials, NewsRack, Overload, Special Events, tree planting, tree removal, root pruning, and tree pruning. View More
Subdivision Map	Bureau of Engineering	As a result, the Map Filing Act of 1929 was enacted, and was superseded by what is currently known as the State Subdivision Map Act. The Subdivision Map Act is contained in California Government Code Section 66410, et. seq. It enables cities and counties to pass ordinances regulating subdivisions so an orderly and proper development expressing the needs and goals of the community can be achieved. The Subdivision regulations constitute one of the major administrative tools for developing land in harmony with the general plan. View More
Temporary Certificate of Occupancy	Building and Safety	This service allows authorized customers to pay for their Temporary Certificates of Occupancy (TCO) by entering the TCO notice number and Permit Number. View More
Urban Design Review	City Planning	The Urban Design Studio leads several initiatives at the Citywide and neighborhood scale. These work programs support the City’s mobility, housing, and environmental sustainability objectives. View More
Waste Hauler Permit	Sanitation & Environment	Building permit applicants are required to utilize a City approved waste hauler with a current waste hauler permit. A waste hauler permit is required for anyone who collects and transports solid waste, including construction and demolition waste within the City. All mixed construction and demolition waste must be delivered to a City Certified Processor per LAMC 66.32.1.(b)(1). To apply to become a permitted hauler, please visit the LASAN website for forms as well as terms and conditions. As part of the building permit review process, LASAN will confirm the applicant’s selected hauler is on the permitted hauler’s list and will provide LADBS with the hauler’s permit number. View More
Zoning Information	City Planning	Through the use of zoning regulations, city governments are able to translate broad land use goals and policies into property-specific development standards and requirements. In Los Angeles, zoning regulations determine the uses (e.g., residential, commercial, industrial) that are allowed on any given site, in addition to regulating the possible size and scale of development projects. Zoning can also regulate and restrict the size and scale of future development across the City, including requirements for open space, parking, and signage. View More
Zoning Letter	Building and Safety	This allows the customers to generate the zoning letter to provide ONLY the current zone information of their property for a fee. View More